AgenticCart
Docs Setup Refetch your feed

Refetch your feed

Refetch a product feed in AgenticCart to refresh your AI agent catalog after price, stock, description, or product changes in your upstream feed source.

Refetch a product feed in AgenticCart when you want to refresh the AI agent catalog with the latest data from your upstream source. One click re-reads the feed URL, updates titles, prices, stock, and images, and hands the refreshed data to every AI sales agent that uses the connected collection.

When to refetch your product feed

  • You added new products or retired old ones.
  • Prices, sale prices, or availability changed.
  • Images, descriptions, categories, or attributes were updated.
  • You changed settings in the tool that generates your feed.
  • Your scheduled sync has not run yet and you need an update to land immediately.

Refetching sits on top of the regular catalog sync rhythm — use it when you cannot wait for the next scheduled refresh.

How to refetch a feed in AgenticCart

  1. 1

    Open the feed integration

    Sign in to the AgenticCart dashboard and open the integrations area for the feed you want to refresh.
  2. 2

    Click Refetch feed

    AgenticCart fetches the feed URL again and shows live progress while the import runs.
  3. 3

    Review the result

    Confirm the newest products, price changes, and stock updates are visible in your dashboard.
  4. 4

    Update collections if needed

    Add newly imported products to the collections where they should be recommended. Sync updates data; collections control what the AI agent can show.

INFO

Only one refresh can run for a given feed at a time. If a refresh is already in progress, wait for it to finish before starting another — launching several at once does not make them faster.

What shoppers see after a successful refetch

Once the refetch completes, every AI sales agent using products from that feed picks up the new data on the next conversation. Updated prices appear in product cards, newly in-stock items become recommendable again, and out-of-stock or removed products are filtered out so shoppers are not sent toward things they cannot buy. No republishing or redeploy is required.

If a refetch fails

  • Open the feed URL in a browser and confirm it returns product data, not a login page.
  • Check whether the feed is behind an auth wall, firewall, bot challenge, or expired signed URL.
  • Confirm your feed generator has finished rebuilding the latest file and is not serving a half-written feed.
  • Look at the error in the dashboard log and fix the source issue, then try again.

Feed-specific setup is covered in the Google Merchant feed guide. If the failure is not feed-related, the broader AgenticCart troubleshooting guide covers sync, domain, and assistant-quality issues.

Frequently asked questions

How long does a refetch take?
Small catalogs usually finish within a minute or two. Large feeds with tens of thousands of products can take longer, especially on the first refresh after a big catalog change. The dashboard shows progress so you know it is moving.
Can I run multiple refetches at once?
No. AgenticCart runs one refresh per feed at a time. If you trigger another while one is in progress, the new request waits until the current run completes.
Will refetching clear my collections?
No. Refetching refreshes product data only. Your collections, agent configurations, and domain settings are untouched. Products that are still in the feed keep their collection membership.
Why isn't my newest product showing up yet?
Either the source feed has not been rebuilt by your ecommerce platform, the product is missing a required field (title, URL, image, price, availability), or the refetch is still running. Check the source feed first, then review the dashboard log for skipped products.
Does a refetch re-trigger AI sales agents?
No restart is needed. Live agents pick up the refreshed data automatically on the next shopper turn.

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