Channels

Cart and checkout

How a cart from ChatGPT, Claude or your AI storefront reaches your own checkout, what each store connection supports, and how sales are attributed.

AgenticCart never takes payment. Shoppers fill a cart in the conversation - in your AI storefront, your widget or your ChatGPT and Claude app - and AgenticCart hands the whole cart to your store's own checkout. The shopper pays there, with your payment methods, and the order is created in your store like any other. Receipts, refunds and fulfilment stay exactly as they are.

What your store supports

How far the assistant can take a shopper depends on how your store is connected:

Connection In the conversation At checkout
Shopify app Full cart The cart opens in your Shopify checkout.
WooCommerce plugin 2.6.0 or newer Full cart The cart arrives in your WooCommerce cart and checkout, through a one-time link the plugin redeems.
Older WooCommerce plugin One product at a time Each product goes to your shop's cart separately. Update the plugin for the full cart.
Shop address or Merchant feed Product links Shoppers open your product pages and buy there.

To get the full cart, connect the WooCommerce plugin or the Shopify app. Your catalog, preparation and channels stay as they are when you switch.

Switch on the cart in your storefront

For Shopify stores, the cart is on by default. For WooCommerce stores, switch it on in the storefront Studio under Actions › Add-to-cart. You can switch it off there at any time; the assistant then links to product pages.

What the shopper sees

  1. 1

    The assistant builds the cart

    Products, variants and quantities, with the prices from your catalog.
  2. 2

    One tap to your checkout

    The whole cart is handed over in one step. From ChatGPT and Claude, the cart link opens your AI storefront with the cart filled, or goes straight to your checkout if you have no storefront.
  3. 3

    Your store finishes the sale

    Your store calculates the final totals, shipping and taxes, and the shopper pays with your payment methods.

On Shopify, AgenticCart asks the store to confirm the cart before the hand-off, wherever the store answers that request. If a product cannot be sold any more - sold out since the conversation, for example - the shopper is told which one instead of landing on a checkout with a line silently missing.

Attribution

Carts and checkouts are counted per assistant and channel in Insights. With the WooCommerce plugin 2.7.0 or newer, the orders that follow are reported back and attributed to the assistant that started them.

Frequently asked questions

Can shoppers pay inside the chat?
No. Payment always happens in your store's own checkout. AgenticCart never handles payment details.
Do I need a new payment provider?
No. Shoppers use the payment methods your store already offers.
What happens to discounts and shipping rules?
They apply as usual, because your store calculates the totals at checkout.
My store is connected by its address. Can I still sell?
Yes. Assistants recommend your products and link to your product pages, where shoppers buy as usual. For a full cart in the conversation, connect the WooCommerce plugin or the Shopify app.

Next steps

See your own store in AgenticCart

Enter your shop’s address. The scan shows what ChatGPT, Claude and Gemini can read today and prepares your products for them, in about a minute.

Or start the free 7-day trial right away.