A widget in the corner. Or the whole storefront.
Shopify Inbox puts a free AI sales associate in the chat bubble of your existing theme. AgenticCart replaces the browsing experience itself with a conversation, on your own domain, on Shopify and WooCommerce alike. If your question is "isn't this free with Shopify", this page is the honest answer.
Most of this page is detail. If you only read one part, read this one.
Answers in a small chat window while the shopper is still looking at whatever page they were on. Useful, but the shopper is still doing the browsing.
The whole surface is the conversation. The agent asks two clarifying questions, then builds a shortlist from a collection you curated for exactly this, with the products shown full-size beside the chat.
| AgenticCart | Shopify Inbox | |
|---|---|---|
| What it is built for | ||
| Product discovery across your whole catalog | Catalog answers inside the inbox | |
| Recommendations as product cards, not links | ||
| Intent-based search, in 40+ languages | ||
| A free widget inside Shopify admin | ||
| The selling surface | ||
| Runs as a full storefront on your own domain | ||
| Works on WooCommerce as well as Shopify | ||
| Curated collections per agent | ||
| Brand, tone and hard guardrails you configure | Tone and rules | |
| Conversion and drop-off insight in shoppers' own words | Inbox reporting | |
| Commercials | ||
| Pricing model | Flat monthly | Free |
Checked against Shopify Inbox's own public pages in August 2026. Found something out of date? Tell us and we will fix it.
These are the real product: a hosted storefront answering a shopper, the Studio, the reporting. Click any of them to see the feature it belongs to.
Free. Checked August 2026 on Shopify's own app listing. For a lot of stores that is the right answer, and if a chat bubble answering product questions is what you need, take it.
A flat monthly price per plan.
What it buys is a different surface rather than a better bubble: a conversation that replaces browsing, on your own domain, on Shopify and WooCommerce.
It is free, already in your admin, needs no integration, and answers from the catalog and policies Shopify already holds. It is built to answer product questions inside the inbox your team already watches. What it is not built to be is a storefront - it is a widget on a theme, it is Shopify only, and how the agent behaves is limited to tone and rules.
AgenticCart gives you a conversational surface of your own, on a domain you control, and it runs on WooCommerce as well as Shopify. That is a different shape from a bubble on your theme, and the shape is the point.
A chat widget one is, yes, and it is free. The distinction is the surface: Shopify Inbox is a conversation next to your storefront, AgenticCart is a storefront that is a conversation, on a domain you own, and it works on WooCommerce too.
Yes. Some stores run AgenticCart as a dedicated conversational entry point - a campaign landing page or a gift finder on their own subdomain - and keep the Shopify widget for questions on normal product pages.
Yes, through the official plugin, with the same catalog sync and the same agent. That is the main structural difference: Shopify Inbox is Shopify-only.
Then stay. Genuinely. Come back when you want a conversational surface of your own rather than a widget, or when you add a second platform.
Prefer the whole market at a glance? See the best AI agents for ecommerce, the best ecommerce chatbots, or start with what an AI storefront is.
See it on your own catalog
Connect your store and the agent answers questions about your own products in the browser. Most people decide right there.
