Documentation Setup OpenAI Integration

OpenAI Integration

Turn Chats Into Checkouts

Every day, millions of people use ChatGPT to figure out what to buy. With Instant Checkout, they can buy directly from you inside those conversations. Powered by the Agentic Commerce Protocol (ACP), Instant Checkout makes it simple to connect with shoppers and grow sales.

Why Join Instant Checkout?

Convert Chats Into Sales

People already come to ChatGPT for product ideas. Capture that demand at the source.

Get Discovered Organically

Products are ranked by relevance. It's free to be discovered, you only pay a small fee when a purchase is made.

Stay In Control

You remain the merchant of record with full control over orders, payments, fulfillment, and customer relationships.

Meet Customers Where They Are

Reach customers in conversations with AI assistants they already use daily.

Important Note

Instant Checkout is currently available to approved partners in the United States. OpenAI aims to expand to additional countries for both users and merchants in the coming year.

Apply for Instant Checkout

To join Instant Checkout, apply through OpenAI's merchant application form. OpenAI reviews applications on a rolling basis and contacts selected merchants.

Merchant Application Portal

Visit the OpenAI merchant page to apply for Instant Checkout:

chatgpt.com/merchants

Application Process

The application form requires information about your business and confirms that your product feed and checkout integration are ready according to the Agentic Commerce Protocol specifications.

What You'll Need

Basic Information

  • Contact details (name, title, email, LinkedIn)
  • Company name and headquarters country
  • Link to your merchant website
  • Primary product categories

Technical Requirements

  • Product feed ready and compliant with OpenAI specs
  • Feed size (number of unique SKUs)
  • Checkout API built per ACP specifications
  • Commitment to maintain the integration

Application Options

When applying, you can indicate interest in:

  • Product Feed Integration - Make products discoverable in ChatGPT search results
  • Instant Checkout - Enable direct purchases through ChatGPT via ACP
  • Both options - Full integration for discovery and checkout

Review Process

What to Expect

OpenAI reviews merchant applications to ensure quality and compliance with their policies.

Requirements for Approval

Feed Quality

  • Publicly accessible and returns valid JSON
  • Products have complete information
  • Images are high quality and load properly

Store Policies

  • Clear return and refund policies
  • Transparent shipping information
  • Accessible customer support

Security

  • Checkout API functional and secure
  • HTTPS enabled on all endpoints
  • Payment processing meets standards

Compliance

  • Products comply with OpenAI policy
  • No prohibited or restricted items
  • Accurate product descriptions

After Approval

Your Products Go Live

Once approved, your products become discoverable in ChatGPT. Users can ask questions like:

"Find me a waterproof hiking jacket under $200"

"What's the best espresso machine for beginners?"

"I need a birthday gift for my tech-loving dad"

Optimization Tip

Monitor which products AI recommends most frequently through your WooCommerce analytics. Optimize descriptions and images for top performers to increase conversion rates and customer satisfaction.